I have a problem with Apple Store. I cannot carry and I cannot buy the problem. This is more than four but five months. I hope for help and solve the problem

I have a problem with Apple Store. I cannot carry and I cannot buy the problem. This is more than four but five months. I hope for help and solve the problem

iPhone XS Max, iOS 14

Posted on Nov 29, 2020 5:02 AM

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Question marked as Top-ranking reply

Posted on Dec 6, 2020 1:57 PM

Hello there, awad666!


Thanks for reaching out to the Apple Support Communities! It sounds like you're having an issue purchasing from the App Store. Check out this article If your payment method is declined in the App Store or iTunes Store. This article will give you steps you can take if you have issues making purchases with your Apple ID in the App Store, as well as the next steps to take if the issues continue.


If this is not the path you're needing to go, feel free to circle back with information about your issue, including any of the error messages you're receiving.


Have a wonderful day!

1 reply
Question marked as Top-ranking reply

Dec 6, 2020 1:57 PM in response to awad666

Hello there, awad666!


Thanks for reaching out to the Apple Support Communities! It sounds like you're having an issue purchasing from the App Store. Check out this article If your payment method is declined in the App Store or iTunes Store. This article will give you steps you can take if you have issues making purchases with your Apple ID in the App Store, as well as the next steps to take if the issues continue.


If this is not the path you're needing to go, feel free to circle back with information about your issue, including any of the error messages you're receiving.


Have a wonderful day!

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I have a problem with Apple Store. I cannot carry and I cannot buy the problem. This is more than four but five months. I hope for help and solve the problem

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