change trusted number

Hello,

I changed my phone number but I set 2 levels of authentication on the iphone, and I can't receive text messages on the existing number, but I can receive calls. I accessed iforgot.apple.com and I selected the call me option to receive a new code and nothing happens. I also selected the option to change my trust number but it lasts 24 hours. Is there a way I can change my phone number associated with my apple ID?

iPhone 12, iOS 14

Posted on Nov 29, 2020 5:12 AM

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Posted on Nov 29, 2020 7:49 AM

You need to change/add the number on your Apple ID. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage  

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change trusted number

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