Why will my new Fidelity Visa card not be accepted into Apple Pay Wallet on Nov 29? Fidelity says it must be a problem right not with Apple. Is there a delay because of holiday shopping? I tried erasing the ME and using my own name and I also left the ME in the name and neither worked.
iPhone 7 Plus
Hello wgalager,
It looks like you're unable to add a new Visa card to your Apple Pay wallet. Having access to your cards on your mobile device is a great feature to complete payments. We're glad you reached out for help.
The resource below has some steps to help when you're not able to add a card.
If you can't add cards to Wallet to use with Apple Pay
Should you need additional help contact Apple Support with this link: Get Support
Have a good day!
I did a full backup and restore of my device to double check and it still doesnt let me add the fidelity visa CC. I added back apple cash and my fidelity visa debit no problem. Latest IOS installed "14.3". I have a work apple cell Iphone XR and it wont let me add my card there either. Same error, contact card holder. Yet they say its apples problem. My main phone is a iPhone 11 Pro Max.
Was this resolved for you? I am having the same issue. My Fidelity VISA just stopped working around the same time. I called fidelity and they said its on Apples end as they have it enabled for me to be able to add it. It was working fine for months and then just stopped working. My Debit VISA card from fidelity works fine still. On my wifes phone her Fidelity VISA CC and Debit card both still work. I am stumped still as to why I cant add it back.
My Fidelity Visa can can not be entered into Apple card
