You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I just purchased more storage but my phone says my storage is full

I just purchased more storage but my phone says storage is full

Posted on Nov 29, 2020 1:10 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 29, 2020 1:15 PM

You cannot purchase more storage for your phone. It will always have the amount of storage it came with. You purchased space in iCloud, Apple's synching service. See this link ...

What's the difference between device storage and iCloud storage? - Apple Support

To create more space, you must delete photos, messages, apps, etc.. See these links...

How to check the storage on your iPhone, iPad, and iPod touch - Apple Support

Clear Other storage on your iPhone or iPad - Apple Support

3 replies
Question marked as Top-ranking reply

Nov 29, 2020 1:15 PM in response to Peytons1mom

You cannot purchase more storage for your phone. It will always have the amount of storage it came with. You purchased space in iCloud, Apple's synching service. See this link ...

What's the difference between device storage and iCloud storage? - Apple Support

To create more space, you must delete photos, messages, apps, etc.. See these links...

How to check the storage on your iPhone, iPad, and iPod touch - Apple Support

Clear Other storage on your iPhone or iPad - Apple Support

I just purchased more storage but my phone says my storage is full

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.