Notes app won’t let me unlock notes even after I reset password

Question

Level 1

8 points

Notes app won’t let me unlock notes even after I reset password

Why won’t the notes app let me unlock locked notes?

I’ve reset the passwords and changed them via settings but every time I go to enter it it tells me the password is wrong and instead shows the old hint I used years ago which is no help at all. I’ve even restarted my ipad in hopes it would work but it doesn’t. This only seems to be happening to my old notes though and not new ones. Could this be because I backed up my ipad before, reset it, then used that backup? (Did it for storage purposes)

iPad Pro, iPadOS 14

Posted on Nov 29, 2020 2:24 PM

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Answer 1

Best reply

Demo

Level 10

166,501 points

Nov 29, 2020 4:51 PM in response to nightcall

I can tell you this that Apple cannot help you with this. Unless you can remember the password, the notes will remain locked forever and be unusable.

The text in italics was copied from here.

How to lock notes on your iPhone, iPad, and iPod touch - Apple Support

To unlock a note, you need to enter the password that it's locked with. If you forgot the password, Apple can't help you regain access to your locked notes. You can create a new password, but this won’t give you access to your old notes. A new password will let you password protect any notes that you create going forward with the new password.