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iphone 10 screen went green and then black and unresponsive

My iphone 10 screen went green and then black and unresponsive. Anybody have advice?

iPhone X, iOS 13

Posted on Nov 29, 2020 3:24 PM

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Question marked as Top-ranking reply

Posted on Nov 29, 2020 5:20 PM

  • Press and quickly release VOLUME UP
  • Press and quickly release VOLUME DOWN
  • Hold the SIDE button until an Apple logo appears; it may take 30 seconds or more


If this doesn’t do anything use the Contact Support link at the top of this page to discuss repair options.

1 reply

iphone 10 screen went green and then black and unresponsive

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