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Someone else used my credit card to make online purchases

Hi,


My credit card details were stolen and someone used it to make 6 apple.com purchases. I'd like to report this and if possible,

  • refund to my credit card
  • block the account that used the credit card.


Who can I report to?


Thanks,

Ling Ling

Posted on Nov 30, 2020 2:19 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 30, 2020 8:25 AM

You need to contact the company that issued the credit card and cancel the current credit card. Then request they issue you a new card.


See the Apple Support article(s) below. Link to contact Apple Support in the article.


Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.      


How long refunds from the App Store or other Apple services take.

1 reply
Question marked as Top-ranking reply

Nov 30, 2020 8:25 AM in response to elle-tea

You need to contact the company that issued the credit card and cancel the current credit card. Then request they issue you a new card.


See the Apple Support article(s) below. Link to contact Apple Support in the article.


Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.      


How long refunds from the App Store or other Apple services take.

Someone else used my credit card to make online purchases

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