Hi, Good afternoon

i am getting error while i am inserting my sim in phone the error says " The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.”

The header says " SIM IS NOT VALID "

i have the box of this phone

I am hoping from apple support team to fix this issue.

Thank you