has anyone had trouble saving a Memoji watch face they have made

I have a Series 6 watch. Had made an Memoji that worked, Then I bought a new iPhone 12 Pro and now I am unable to save the memoji. It looks like the one I made on my phone, but when I add it to my watch, it is the animals that come with my iphone. Anyone have any suggestions. I unpaired it and paired it again. Didn't work.

Apple Watch Series 6, watchOS 7

Posted on Nov 30, 2020 6:46 AM

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1 reply

Dec 7, 2020 11:04 AM in response to Great at Seventy

Hi Seventy,


Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with saving a Memoji on your Apple Watch. We're happy to help.


Are you signed into the same iCloud on both devices? If not we recommend following the steps to sign in and ensuring the steps in the section "Manage your Memoji" from our article here: Use Memoji on your iPhone or iPad Pro are completed.


Additionally, we recommend checking the steps in this guide Use Memoji on Apple Watch are also completed. We hope that helps to getting Memoji working as expected. Be sure to keep us posted on the results, or let us know if you have any other questions.


Cheers!

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has anyone had trouble saving a Memoji watch face they have made

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