I keep getting "cannot update payment information" in response to adding a valid credit card or paypal

I keep getting "cannot update payment information" in response to adding a valid credit card or paypal


iPhone 11 Pro, iOS 14

Posted on Nov 30, 2020 8:25 AM

Reply
1 reply

Nov 30, 2020 10:48 AM in response to Napijp

 Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary, contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.





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I keep getting "cannot update payment information" in response to adding a valid credit card or paypal

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