How do I downgrade my peacock subscription

Question

Level 1

4 points

How do I downgrade my peacock subscription

I have looked up how to on Peacock and their directions they have are faulty on my end. From Peacock "Select Change Plan next to Your Plan to cancel or downgrade. Once your plan is canceled, you will see a confirmation message on the screen and will receive a confirmation email within 3 hours. You will still be able to use your username and password to watch Peacock Free."

I never seen a "change plan". The people I messaged say to contact Itunes. But I found no info to help.

I have tried to downgrade on my phone and computer. There is no "change plan".

iPhone 8, iOS 13

Posted on Nov 30, 2020 8:26 AM

Reply

Answer 1

Top-ranking reply

barberlives123

Community Specialist

Dec 7, 2020 10:28 AM in response to tamacow

Hey there tamacow,

Thanks for reaching out to Apple Support Communities. We understand you’re having issues cancelling your subscription. We’ll be happy to help with this.

If you made the subscription through Apple, you should be able to go to Settings > Your Name > Subscriptions and tap on Peacock there. From there, you should see the option to Cancel Subscription and possibly other options as well. If you don’t see it listed there, take a look at the steps under “If you don't see the subscription that you're looking for“ from this article:

See or cancel your subscriptions

We hope this helps.

Take care.

Reply

How do I downgrade my peacock subscription

Similar questions