I was reviewing my accounts email, & my iCloud. I show several purchases of Roblox in November and in October. I can’t explain October but for November I purchased only one Roblox for my grandson at $9.99., which shows on my bank statement, but Why is there more charges than one. Showing on my iCloud and email statements And how can I stop this.???
iPhone 4s, iOS 9
Your next step https://getsupport.apple.com.
Either reach out to Apple Support via the link I provided above for further assistance on the matter, or reach out to to Roblox's support.
Yes I have reviewed the link and saw that some of the Roblox shows a refund. However, there were four new charges that came across in that link and all of October 2nd does not show any refund. I still don’t understand why this account keeps charging me more Roblox then I actually purchased. What is causing this issue
Based on my next step I’m supposed to choose what my problem is. Not sure what to choose? I don’t see an option that helps me find what is causing my credit cards to constantly be billed monthly. I also have tried to go into Roblox to see what the account/ accounts that might be open causing these issues. The problem is I don’t have a clue what the username and or passwords that’s being used
I show several receipts from Appl for Roblox dated November 27 & 28 and also October 2 & 3rd
Did you make those purchases on those respective dates?
I only purchased one item on 11/27/2020 for $9.99. That’s all, not sure where or why the others came across
Did you review the link I provided above?
Roblox charges
