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No SIM card installed

My new iPhone 12 was supposed to come with SIM card installed. It says none is there? What do I do now? Do I have to visit my carrier?


Posted on Nov 30, 2020 10:27 AM

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Posted on Nov 30, 2020 10:41 AM

Unless you chose a specific carrier when you bought the iPhone, it does not come with a sim card.


You have several options:


You can either move the sim card from your previous phone to the new one: link-> Remove or switch the SIM card in your iPhone or iPad - Apple Support


Setup service directly on the new one using the embedded eSim if your carrier supports it: Using Dual SIM with an eSIM - Apple Support


Or contact your carrier for a new sim from them.



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Question marked as Best reply

Nov 30, 2020 10:41 AM in response to Sherron423

Unless you chose a specific carrier when you bought the iPhone, it does not come with a sim card.


You have several options:


You can either move the sim card from your previous phone to the new one: link-> Remove or switch the SIM card in your iPhone or iPad - Apple Support


Setup service directly on the new one using the embedded eSim if your carrier supports it: Using Dual SIM with an eSIM - Apple Support


Or contact your carrier for a new sim from them.



No SIM card installed

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