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Level 1

4 points

No SIM card installed

My new iPhone 12 was supposed to come with SIM card installed. It says none is there? What do I do now? Do I have to visit my carrier?

Posted on Nov 30, 2020 10:27 AM

Top-ranking reply

Community+ 2024

Level 10

207,315 points

Posted on Nov 30, 2020 10:41 AM

Unless you chose a specific carrier when you bought the iPhone, it does not come with a sim card.

You have several options:

You can either move the sim card from your previous phone to the new one: link-> Remove or switch the SIM card in your iPhone or iPad - Apple Support

Setup service directly on the new one using the embedded eSim if your carrier supports it: Using Dual SIM with an eSIM - Apple Support

Or contact your carrier for a new sim from them.

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