iCloud

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Level 1

8 points

iCloud

Hey , I have problem on restoring my chats in WhatsApp. Although the total size is 1.43GB, I’ve cleared about 3.5GB in my iCloud but it still says that it couldn’t restore chat history!

Posted on Nov 30, 2020 12:28 PM

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Answer 1

Best reply

zinacef

Level 10

88,407 points

Dec 1, 2020 12:15 PM in response to kimia291

Then see -- If you can't back up to iCloud or restore from iCloud backup failed - Apple Support.

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Answer 2

zinacef

Level 10

88,407 points

Nov 30, 2020 12:42 PM in response to kimia291

Do you have enough iCloud or device storage space?

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Answer 3

kimia291 Author

Level 1

8 points

Nov 30, 2020 1:09 PM in response to zinacef

Yes I have more than 2.5 time of the total size in my iCloud and my storage

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Answer 4

zinacef

Level 10

88,407 points

Nov 30, 2020 1:13 PM in response to kimia291

Are you seeing any messages or notifications?

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Answer 5

kimia291 Author

Level 1

8 points

Nov 30, 2020 2:42 PM in response to zinacef

Yes now I take a look and saw a notification about backup failure but I don’t have any idea how can I backup

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Answer 6

kimia291 Author

Level 1

8 points

Dec 1, 2020 1:24 PM in response to zinacef

Tnx a lot

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Answer 7

zinacef

Level 10

88,407 points

Dec 1, 2020 1:30 PM in response to kimia291

You're welcome.

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