Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

mail.app quitting

my mail.app on my macbook pro quits the moment I open it. It's running on OS x. Any suggestions? The app works on my phone.

MacBook Pro 15″, OS X 10.11

Posted on Nov 30, 2020 5:30 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 30, 2020 8:39 PM

The cause is usually a malformed email message.


Press and hold a Shift key while launching the Mail app again. That will launch the Mail app with no message selected. In that manner you may be able to identify the problematic message, and delete it.

1 reply

mail.app quitting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.