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psnaps Author

Level 1

4 points

mail.app quitting

my mail.app on my macbook pro quits the moment I open it. It's running on OS x. Any suggestions? The app works on my phone.

MacBook Pro 15″, OS X 10.11

Posted on Nov 30, 2020 5:30 PM

Top-ranking reply

John Galt

Level 10

146,414 points

Posted on Nov 30, 2020 8:39 PM

The cause is usually a malformed email message.

Press and hold a Shift key while launching the Mail app again. That will launch the Mail app with no message selected. In that manner you may be able to identify the problematic message, and delete it.

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mail.app quitting

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