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Refund system

What can I do if I requested a refund but my original payment method card has been canceled by my bank

iPhone XR, iOS 14

Posted on Nov 30, 2020 6:03 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 30, 2020 10:24 PM

Ernesto_8305 Said:

“Refund system: What can I do if I requested a refund but my original payment method card has been canceled by my bank”

———-


Contact your Bank and Apple:

Take this up with your bank and with Apple. It is a financial issue, which is something no one here has any call in.


A Few Thoughts:

A. Go Here: Change, Add, or Remove Apple ID Payment Methods - Apple Support


B. Contact your Bank:

Talk to your financial institution (i.e. bank) and see if this needs approval. It may be seeing this as a fraudulent transaction, and you need to approve of it.


C. Contact Apple Support:

For Financial Assistance, contact Apple Support.

Apple Phone Support:

1 reply
Question marked as Top-ranking reply

Nov 30, 2020 10:24 PM in response to Ernesto_8305

Ernesto_8305 Said:

“Refund system: What can I do if I requested a refund but my original payment method card has been canceled by my bank”

———-


Contact your Bank and Apple:

Take this up with your bank and with Apple. It is a financial issue, which is something no one here has any call in.


A Few Thoughts:

A. Go Here: Change, Add, or Remove Apple ID Payment Methods - Apple Support


B. Contact your Bank:

Talk to your financial institution (i.e. bank) and see if this needs approval. It may be seeing this as a fraudulent transaction, and you need to approve of it.


C. Contact Apple Support:

For Financial Assistance, contact Apple Support.

Apple Phone Support:

Refund system

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