Why will my HomePod not connect to my WiFi

Can someone please help me get my HomePod connected to WiFi. Worked for a long time then just quit. I’ve tried resetting

HomePod, 13

Posted on Nov 30, 2020 5:41 PM

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Question marked as Top-ranking reply

Posted on Dec 7, 2020 3:25 PM

Hi brianfromellettsville,


Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with connecting your HomePod to Wi-Fi. We're happy to help.


Resetting is a great step. As the issue continues, we recommend continuing with the steps in the section "Check your Wi-Fi connection" from he article here: If HomePod isn't responding and completing the remaining recommended steps.


If your network has changed to a 802.1X connection, check out the recommended settings here: Use your HomePod on an 802.1X Wi-Fi network


We hope the information helps.


Cheers!

1 reply
Question marked as Top-ranking reply

Dec 7, 2020 3:25 PM in response to brianfromellettsville

Hi brianfromellettsville,


Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with connecting your HomePod to Wi-Fi. We're happy to help.


Resetting is a great step. As the issue continues, we recommend continuing with the steps in the section "Check your Wi-Fi connection" from he article here: If HomePod isn't responding and completing the remaining recommended steps.


If your network has changed to a 802.1X connection, check out the recommended settings here: Use your HomePod on an 802.1X Wi-Fi network


We hope the information helps.


Cheers!

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Why will my HomePod not connect to my WiFi

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