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mykeeandjim Author

Level 1

5 points

Apple Philippines - Clearance Delay

I ordered an iPhone 11 last Nov. 11, 2020. It was shipped out from Singapore on the same day. Until now, it still says "clearance delay" when I track the parcel through DHL, the official courier.

Is this normal for an Apple Philippines purchase to take over a month before a person receives their unit? I'm getting really worried; I have also already followed-up the package through a DHL customer service agent but I am still anxious. The Bureau of Customs still hasn't approved the package, why is this?

Thank you for those who may respond and offer their insights.

iPhone 11

Posted on Dec 1, 2020 2:06 AM

Apple Philippines - Clearance Delay

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