Face ID passwords missing?

Hi,

My Face ID is working on all my apps ok and opening them, but I can’t find most of them in passwords. I have updated my phone and it just says password in settings, but my wife hasn’t updated hers and it says passwords & accounts and shows all of her passwords?

thanks for any help.

iPhone XR, iOS 14

Posted on Dec 1, 2020 9:32 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 8, 2020 8:27 AM

Hi sidthekid12,


Thank you for posting in the Apple Support Communities. We understand you are not showing saved passwords in Settings. From what you've shared, it sounds like you may not have iCloud Keychain enabled.


"Save your passwords across your devices


Auto-fill your Safari usernames and passwords, credit cards, Wi-Fi passwords, and more on any device you approve. iCloud Keychain keeps your passwords and other secure information updated across your iPhone, iPad, iPod touch, or Mac.


Learn how to set up iCloud Keychain."


You'll find even more helpful information linked below.


Cheers!


1 reply
Question marked as Top-ranking reply

Dec 8, 2020 8:27 AM in response to sidthekid12

Hi sidthekid12,


Thank you for posting in the Apple Support Communities. We understand you are not showing saved passwords in Settings. From what you've shared, it sounds like you may not have iCloud Keychain enabled.


"Save your passwords across your devices


Auto-fill your Safari usernames and passwords, credit cards, Wi-Fi passwords, and more on any device you approve. iCloud Keychain keeps your passwords and other secure information updated across your iPhone, iPad, iPod touch, or Mac.


Learn how to set up iCloud Keychain."


You'll find even more helpful information linked below.


Cheers!


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Face ID passwords missing?

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