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Level 1

4 points

printer update

I have a Mac Mini that uses Mojave 10.14.6 and an HP printer (an Envy 6032). that uses HP Smart for Desktop. The printer is asking me to update, but when I try, I get a message from the Mac saying it cannot update or it cannot complete my purchase. I'd be very grateful for any suggestions as to how to complete this update. Thank you.

Mac mini, macOS 10.14

Posted on Dec 1, 2020 9:56 AM

Top-ranking reply

a brody

Level 10

84,005 points

Posted on Dec 1, 2020 10:20 AM

Go to http://hp.com/support to look for updates. Sometimes these updates can be erroneous unless you get them direct from the driver website.

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printer update

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