Can AppleCare get extra discount to buy new iPhone?

Question

Level 1

8 points

Can AppleCare get extra discount to buy new iPhone?

I bought an iPhone11 about on November last year, and the bought a AppleCare at the same time. The sale told me that my iPhone11 is worth half of what I paid for it when I trade in the iPhone 12 second year. So I would like to know, what should I do, how can I make a purchase online? Or should I need to go to the physical store to buy. Because the Apple web has to trade in the old for the new and there is not a choice that I can hint that I bought AppleCare.

iPhone 11, iOS 13

Posted on Dec 1, 2020 3:55 PM

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Answer 1

ChrisJ4203

Level 10

230,834 points

Dec 1, 2020 4:12 PM in response to LexieMa

I've never heard that before. What the sales person told you was not correct. Like I said, you can transfer your balance of AppleCare after you trade-in the iPhone. Transfer your AppleCare plan - Apple Support That is the only way to get any cash value out of the AppleCare.

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Answer 2

ChrisJ4203

Level 10

230,834 points

Dec 1, 2020 3:59 PM in response to LexieMa

I'm sorry, but I don't understand what purchasing AppleCare has to do with your trading in the iPhone. AppleCare has no cash value when you trade-in an iPhone. You can transfer your remaining AppleCare from an older phone to another, but you are right, there is no choice to hit that you bought AppleCare because it is a moot point for the purchase.

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Answer 3

LexieMa Author

Level 1

8 points

Dec 1, 2020 4:07 PM in response to ChrisJ4203

Oh, thank you for your reply. This is so strange, because when I bought iPhone11 and bought the AppleCare the sale told me the AppleCare not only offer one more year to repair my iPhone but also keep the half of the iPhone11 value. And I asked the other sale to make sure on October this year, and the sale also give me the same answer. So I feel a little bit puzzled.

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Answer 4

LexieMa Author

Level 1

8 points

Dec 1, 2020 4:08 PM in response to Johnathan Burger

Oh, thank you for your reply. when I bought iPhone11 and bought the AppleCare the sale told me the AppleCare not only offer one more year to repair my iPhone but also keep the half of the iPhone11 value. And I asked the other sale to make sure on October this year, and the sale also give me the same answer.

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