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Catalina Won't Appear in App Store

Hi,

I am one of those people who always hits "later" for computer updates an am using an outdated OS. I have a 2017 macbook air and am trying to download MacOS Catalina. However, I cannot find this in the app store -- the only item I can see is MacOS Big Sur (I am not yet approved to download this per my employer). Any suggestions?


Thanks!

Posted on Dec 1, 2020 4:53 PM

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Question marked as Best reply

Posted on Dec 1, 2020 4:55 PM

It won't show up in a search. Back up your data, check your applications for compatibility, and click here.


(187284)

5 replies

Jan 14, 2021 8:10 AM in response to Niel

I have Mac OS Mojave on a 2019 MacBook Pro, I do click on the link above and it doesn't work: I am redirected to the app store with the message 'cannot connect to the app store' (to which I am connected to, actually). If I chose iTunes to open the link I am told 'The item you've requested is not currently available in the UK store.'


And I don't/can't want to update to Big Sur yet.

Catalina Won't Appear in App Store

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