Brand new iPhone 12 pro max not charging on wireless charger in Ford Expedition

Some additional information to help you visualize things:

You can see if the coils aren't precisely aligned, charging will not occur.

Note the issue might also be with the charger's foreign object detection; it may have been implemented poorly and may see the MagSafe magnets as "foreign objects."

All Qi chargers need FOD to shut down charging if something like a coin is set between the device and the charger, as the metal foreign object can heat due to the way charging happens.

If this is the case, Ford should be able to correct the issue and issue a firmware update to fix it; obviously most third party stand chargers that are incompatible can't be reprogrammed and that may be another reason vendors like Belkin state "we never claimed our stand that was released before the iPhone 12 even existed was compatible with the iPhone 12, so it's not."

Note there's also a negotiation capability a charger may implement called FOD extensions that allow the charger and device to discuss whether a foreign object is present or not; I suspect the Ford charger and other stand chargers do not implement this, so this is another way in which it could be due to a failure in FOD.

Really, this would take less than a day for Ford to sort out definitively if they really wanted to.

Likewise if some enterprising YouTuber wanted to disassemble the Qi tray from an F-250 and make it a large flat surface and find out whether there is an alignment that would allow charging, that would also definitively answer the question.

I have same issue. Talked to ATT- they said call Apple they said call Ford. Ford is clueless. Apple supposed to get back to me and didn't. Called them back and awaiting a solution or the phone goes back. I had an 11 that charged fine. The problem I see is safety- as every 30 seconds that is disconnects form charging your screen in the car is blocked until you clear it so you are looking away form the road every 30 seconds. I had the apple MagSafe cover and it made it worse. I have no cover now and even try to line it up with the charger( Using a piece of dole rod below it)- still having issues. Im giving apple 1 more day then I return the phone.

Same issue impacts Ford F150's, and F250 F350 Superduties.

https://www.ford-trucks.com/forums/1642467-wireless-charging-not-working-on-iphone-12-a-2.html

I have a 2020 F-350 King Ranch, and an iPhone 12 Pro Max on Verizon. Same issue running ios 14.2.1. Iphone 11 Pro worked just fine.

I live in the Uk and work for a Ford dealership, I have the same problem with my iPhone 12 Pro Max running 14.5 Beta now! I drive lots of New Ford vehicles day in day out and test this every time! On the sync screen I get a message saying 'the charging is terminated ', I really don't think this is Ford problem as I have my Ford Focus 2020 looked at! Any other iPhone 11 below and Samsung devices all work fine! Apple please can you look into your software on these iPhones 12's, as Ford customers are getting concerned now!

First rule of beta testing is don’t talk about beta testing, especially not here.

I’m not seeing any charging errors with my BMW nor my friend’s Escalade. Are you sure it isn’t a Ford issue. Have you tried a forced restart immediately prior to charging it?

Unfortunately, I agree there is no reason it shouldn’t work but the sad reality is that it doesn’t work. I’m happy to post pics or video, but I have an iPhone 11 Pro Max work phone and it charges no issues, the 12 pro, on the same wireless charger, gets the error inside my 2021 Ford F-150. Apples reluctance to admit this issue or try and fix it is annoying.

I'm not doubting you that it isn't working. Did you talk to an executive or manager at Apple?

Don't know anyone with a 2021 Ford F-150 I can try mine on but I've already listed the vehicles I've tried it on.

As long as they are truly Qi compatible they will work. I haven't found a wireless charger that doesn't work on mine. I do admit there are a number of sketchy older Qi chargers out there that claimed to be Qi compatible but actually weren't. Same issue arises with some early "Qi" chargers in GM vehicles.

Deggie it is ONLY a iPhone 12 problem. ALL other phones work so it is definitely a 12 issue and have seen that my 12 struggles with most other wireless chargers I have integrated into my couch and alarm clock.

Please help Apple and give us some response on how to get this sorted? Thanks.

Have a 2020 Ford Expedition, and just received an iPhone 12 Pro Max. It will not charge on the wireless charging pad. I receive a message on my car monitor every fee minutes stating ‘“phone misaligned or object between phone and charger detected. Correct the condition to resume charging”. It is flush on the charger without a case. Please help.

Nothing you can do. The phone or the truck is a piece of junk. Sadly I can’t tell which because I rented a 2018 Tahoe this weekend and used the wireless charging pad in it and it charged my phone just fine. Just got really hot while doing so. Thanks apple for remaining completely silent on this issue.

So you have spoken to an Apple technician or engineer and they refused to comment? Because this is a user-to-user technical support site operated by Apple, there is no management here to comment. Charging works fine on my 2018 BMW X3, and didn't get really hot.

As everyone else on here I am also having this issue. I had a XS Max and it charged just fine with no issues. I have a 2021 Ford Bronco and my 12 Pro Max that I got a few weeks ago now does not charge. It has the same issue, says it is misaligned.

I have exactly the same problem with my iphone 12 pro and my new Ford Puma. It's so annoying that either Apple or Ford cant address the issue of the wireless charge terminating. I have tested my phone or various other wireless chargers some in cars and it works without any problems so it suggest that the problem is with Ford. My car is booked in but I'm not very optoemistic that Ford will fix this.

Considering the iPhones with MagSafe chargers are not exactly new any teething problems with Apple and Ford should have all been sorted.

Apple and Ford pull your finger out and find a solution.

CJJ74 wrote:

Considering the iPhones with MagSafe chargers are not exactly new any teething problems with Apple and Ford should have all been sorted.

Not to interrupt a good rant, but MagSafe is new, it only became available last November, a mere five months ago where the Fords in question were designed and put into production years ago.

Also, it’s Ford that made (bad) assumptions as to where the Qi coil would be on future iPhones.