How can I get battery replaced

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Level 1

8 points

How can I get battery replaced

I got my phone in month of may and am facing battery issue. Battery gives me back for 1 or 2 hours max so I stopped using my phone . Kindly suggested me on it

iPhone SE, iOS 14

Posted on Dec 2, 2020 5:09 AM

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Answer 1

kallappa Author

Level 1

8 points

Dec 2, 2020 9:56 AM in response to KiltedTim

Service centre people are saying we not Responsible your phone. Your phone is under warranty so we can’t replace and now battery health is showing 90 % and I contact apple support they said visit service centre.. am really fed up with service. Kindly suggest other solutions

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Answer 2

Dec 2, 2020 10:19 AM in response to kallappa

You have no other options.

Batteries are consumable parts of a device and the user must pay for a replacement.

Apple will not replace or exchange the device unless the battery is proven to be defective.

You have 90% health so your battery is not defective.

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Answer 3

KiltedTim

Level 10

212,268 points

Dec 2, 2020 5:11 AM in response to kallappa

Make an appointment at the Genius Bar of your local Apple Store or take it to your local authorized service provider.

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