How to change email address in iTunes account?

As awesome as Apple is in many, many areas... the whole "ID" system is one where they fail miserably.

You CANNOT change your iTunes ID.

EVER.

Good thing they warned you about that when you first signed up, right? Right?

I'm not sure where you got that from.

open iTunes
select iTunes store on the sidebar
point at your account email in the upper right of the iTunes store bar
click on the little down arrow that appears next to your account email address
select "Account" from the list that appears
enter your password
click the Edit account info button
change your email add and click "Done" at the bottom of the window

You have just changed your account email!

I think you will receive a confirmation email to the address you changed it to.

The tech and tech supervisor I just spent 2+ hours on the phone with told me, under no uncertain terms, that all that does is create a "second" account.

Then they lied to you. I changed my email address a couple years back and everything went fine. No second account... just changed my email address.

I know. It seems crazy... In fact, they were getting really annoyed with me because I kept saying "…REALLY?"

But they were adamant. Both reps, as well as the iTunes "elevated" support that they were "chatting" with. They even specifically told me NOT to do what was suggested, precisely BECAUSE it would create a second account, and all my apps wouldn't update, etc.

The main problem is, in my case, I'm trying to go from an old road runner email to my current MobileMe email, and the problem (for some reason) lies in switching TO the MobileMe email.

I may just try it anyway… and then raise holy heck if things go bizarro. I have heard that they do emergency "merges" on a case-by-case basis.

Go here -> My AppleID
Login then go to *ID & Password*.
Under *Choose a new Apple ID and password* and after Apple ID {your current Apple ID} click Edit and add your new ID.

That is one reason that I suggest to everyone... get a domain you like and get email hosting. It is very cheap. If you get your own domain address then technically you never have to worry about using it so long as you keep the account current. There are a lot of places that offer email hosting for $10-$15 a year.

That's a good idea. But too bad iTunes doesn't warn you when signing up for an account.

This is a pretty major FAIL on Apple's part.

They won't let you change it TO a MobileMe address. Which is insane.

They won't let you change it TO a MobileMe address

Correct, which is why you need to contact iTunes store Customer Support.

I have, and they won't.

Again, super awesome treatment of their loyal MobileMe customers.

They have for many others but ok.

Do you know how?

I have gotten nothing but the runaround with support. Tech, customer service, and iTunes support all say that there's NO WAY to do this.

Again, this is simply amazing to me. Apple should WANT people to consolidate IDs/emails to a MobileMe account, not keep users from doing that.

Also, seeing how big iTunes is getting, with the introduction of Ping and the future of AppleTV, the fact that iTunes doesn't have an 800# is doing to really hurt them. A chat, at the very least.

Do you know how?

They simply sent an email to the link I gave asking to convert/link their old ID to their .mac account.

A chat, at the very least

When you go here and select an option under *Get Customer Service*, chat shows up if there is someone actually available the time.
It also seems to be available for some issues but not others.

What you need to do is change the email address associated with your user account name, not the account name itself (which looks like an email address but isn't necessarily one).

In iTunes, open the Store. Click on Account in the list on the right. Log in. In the pane which opens click on 'Edit Account Info'.

You will see your Apple ID - which can't be changed - and below it an email address which you can change to anything you want.