Apple Watch 4 and Ring notifications

looking at the ring forum's it tells us that to stop multiple notification on our apple watches we have to turn off rich notifications however turning them off means that we loose out on snapshot images that appear with your camera or doorbell notifications. So yes there is a fix however we loose out on features we should be getting. They only tell us this as they don't have a proper fix for this at the moment

https://community.ring.com/t/ring-app-rich-notifications/13805 This is what ring has to say about this issue right now.

tldr: Ring doesn't support smart watch integration and rich notifications yet but they hope to. In the meantime multiple pop ups on the watch is likely.

I have a five so the five doesn't solve it.

Thanks for that link @logsters. I had briefly looked in the forums/support site last month but didn't see anything there. I turned off the Rich Notification feature and I'm back to my one alert. While I liked that feature, I'd rather just go back to my single alert than the annoying 4-5 alerts I'm getting now (or was, as of about 5 minutes ago).

Hi jeffreyfrommckinney,

Thank you for posting in the Apple Support Communities. We understand you are receiving multiple repeat messages on your Apple Watch. From what you've shared, it sounds like you'll need to review your notification settings for this device.

• Notifications on your Apple Watch

"Manage notifications

Your Apple Watch notifications mirror your iPhone settings, but you can customize the settings for each app. In watchOS 5 and later, notifications can be organized by app and grouped in stacks in Notification Center. For example, all your activity notifications can appear in a stack. You can also choose whether or not you get alerts for notifications, so they appear silently or not at all.

How to change how you get notifications on your Apple Watch

1. Touch and hold the top of the watch face.
2. Wait for Notification Center to show, then swipe down.
3. Swipe left on a notification, then tap the more button.
4. If you don't want to hear sounds or haptic alerts for that app, tap Deliver Quietly. Notifications for that app go directly to Notification Center on both your Apple Watch and iPhone, instead of showing you a notification with a sound or haptic alert.
5. If you don't want to get notifications for that app, tap Turn Off on Apple Watch.

To see or hear these notifications again, swipe left on a notification from the app, tap the more icon, then tap Deliver Prominently.

Customize your notification settings

1. Open the Apple Watch app on your iPhone, then tap the My Watch tab.
2. Tap Notifications.
3. Tap an app. Different apps have different options. To use the same notification settings on your Apple Watch and iPhone, tap Mirror my iPhone. Some apps allow you to customize your notifications. When you customize, you can choose from these options:

• • Allow Notifications: Notifications appear in Notification Center and your Apple Watch alerts you.
  • Send to Notification Center: Notifications are sent directly to Notification Center without your Apple Watch alerting you.
  • Notifications Off: The app sends no notifications.

1. If you customize an app's notifications, you can also group notifications from that app. Tap Notification grouping, then choose an option: Off, Automatically, or By app.

If you can't customize an app, you can still turn off its notifications. Scroll down to the Mirror iPhone Alerts From section and turn off the setting next to the app.

Learn how to change audio settings for notifications."

Cheers!

This is not an Apple issue. This is a Ring-issue and just like all the other lacking support and compatibility issues, Ring has ignored this long enough to signal, that they are never going to care - not even for their paying customers.

I have the same problem, Multiple notifications on my Apple Watch 4 and one only, on the iPhone.

The first has no image and the other two does. So this is definitely something that was introduced with the rich notifications.

Being an app developer my self, this is a result of poorly testing.

Have you tried the Ring.com Rapid Ring iPhone app?

https://support.ring.com/hc/en-us/articles/360028023571-Rapid-Ring-App-Information

mhensleyjr wrote:

Same issue here. It’s super annoying!

No, I don't think you have the same issue that I do. My issue is that I've worn the paint off of a couple of keys on my MBP by typing to too hard. Ring notifications on my Watch work fine.

Have you tried deleting and re-installing the app?

Same here. It’s super annoying. What I do is hold down the watch crown when the first notification comes up, which summons Siri, then I hit the crown again to dismiss Siri. Still annoying but preferable from my perspective compared to hearing the 4 notifications.

It would be nice if the Ring team would get with the times and properly support the Apple Watch.

Kyphillips10 wrote:

I have the same issue , and the response did not help me either . Still getting 4 notifications from Ring every time .

Try deleting the Ring App and reinstalling.

I guess there is a little bug in the Ring app which causes the push notifications issue. On my iPhone I first receive a push notification without the rich notification (no image) and 1 sec after, I get a new push notification which contains the image.

I think that the Apple Watch contains an issue when an app sends two push notifications at the same time, the watch bugs and shows 4 times a notification.

Anyhow. It is a weird behaviour. One day I experienced this with Snapchat too.

I'm also having the same issue. Apple Watch 4. Not sure if anyone has noticed this, but for me it only happens with my ring cameras that run on battery. I have a hard-wired ring doorbell that only sends one notification and a battery operated doorbell at my back door that does the 4 notification thing. Recently I purchased the new Ring Spotlight Cam - battery version. The motion alerts I receive on my watch are also received multiple times for that camera too.

Is anyone having this problem with hard-wired cameras/doorbells?

Hey there jeffreyfrommckinney,

Your Apple Watch will mirror the notification settings of your iPhone. If you are unable to resolve your issue by modifying your notification settings, you may wish to consult Ring's support information.

• Ring Help

Have a good one!

I also have been having the same issue. I have a series 3 watch and I’ll get a Ring notification and I’ll see the Ring logo pop up on my watch for a split second, but I can’t look at it. It will pop up again 2 more times before I can finally dismiss it. It’s definitely a glitch and not a setting, because I get three notifications in about a 2-3 second span, and two of them I can’t even look at. Something has to be up with the Ring app I would guess, as it only happens to me with my ring app.

logsters wrote:

https://community.ring.com/t/ring-app-rich-notifications/13805 This is what ring has to say about this issue right now.

tldr: Ring doesn't support smart watch integration and rich notifications yet but they hope to. In the meantime multiple pop ups on the watch is likely.

Rich notifications have worked just fine on my Apple Watch 4 since they were released.