You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Password issue

Good day, I can’t download any apps, it shows I have to set the password but I forget the iCloud password , I press forgotten password , it shows I have to put the passcode I put it it shows “ wrong” I put my phone number so I can reset the password , but I got pop up message ( unknown)


what is the problem , I need to reset the password please so I can download apps


thank you

iPhone 6, iOS 11

Posted on Dec 2, 2020 10:49 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 2, 2020 11:59 AM

See if anything here helps.


For the Apple ID password, enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage            


Apple ID – Forgot Password            

1 reply

Password issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.