charges on my credit card from apple.com

There are 20 charges on my credit card this month ranging from $2.11 to $105.99 that I have no idea what they are are why they are charged to me.... How do i find out what they were for and how can I stop them.... It is insane how many are on there...... Please help!


Posted on Dec 2, 2020 6:32 PM

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Question marked as Top-ranking reply

Posted on Dec 2, 2020 6:38 PM

1) Open the Settings application

2) Profile (your name at the top) - [iTunes & App Store OR Media & Purchases]

3)View Account (It may ask to put in your Apple ID password)

4) Then look at "subscriptions" and "Purchase History" FYI sometimes subscription isn't there and that normal

5) Check to see if you see any unauthorized purchases

6) If you have unauthorized purchases go to Settings - Profile (your name at the top) - Password & Security [Make sure Two Factor Authentication is turned on AND make sure that the "Trusted Phone Numbers" you see are numbers you recognize.

7) Once Two factor is ON go to "Change Password" and change your password AND select "Sign out of all other devices" once it prompts you at the end after you change your password.

8) After you change your password call Apple and tell them you have unauthorized purchases and to have you transferred to iTunes department.

3 replies
Question marked as Top-ranking reply

Dec 2, 2020 6:38 PM in response to rgparsl

1) Open the Settings application

2) Profile (your name at the top) - [iTunes & App Store OR Media & Purchases]

3)View Account (It may ask to put in your Apple ID password)

4) Then look at "subscriptions" and "Purchase History" FYI sometimes subscription isn't there and that normal

5) Check to see if you see any unauthorized purchases

6) If you have unauthorized purchases go to Settings - Profile (your name at the top) - Password & Security [Make sure Two Factor Authentication is turned on AND make sure that the "Trusted Phone Numbers" you see are numbers you recognize.

7) Once Two factor is ON go to "Change Password" and change your password AND select "Sign out of all other devices" once it prompts you at the end after you change your password.

8) After you change your password call Apple and tell them you have unauthorized purchases and to have you transferred to iTunes department.

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charges on my credit card from apple.com

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