Switching phones
I upgraded my phone and Now my FaceTime and iMessages will not activate under my phone number
iPhone 11
Question marked as
User profile for user:
MichaelB2019
User level:
Community Specialist
Hi Madisonr22,
Thanks for coming to Apple Support Communities for help with activating iMessage and FaceTime.
This article has some steps that can help: If you get an error when trying to activate iMessage or FaceTime. Changing networks may help. But also see the section:
"Still not activated after a day?
It might take up to 24 hours to activate iMessage and FaceTime. If the issue continues after 24 hours, follow these steps:
- Make sure that your device has the latest version of iOS or iPadOS.
- If you're using an iPhone, contact your carrier to make sure that you can send and receive SMS messages.
- If your iPhone is used with a carrier not found in the wireless carrier articles make sure you can send and receive international SMS.
- Contact Apple Support."
Have a fantastic day!