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Phone shuts off unpredictably

Hello, I have an iphone 7 with an IOS 14.1

Lately, I've been encountering unexpected battery issues. at first, I noticed the battery shuts off unexpectedly at 18% then after a few days, it starts shutting off at 23%, then 28% and now it shuts off at 33%. it's as though the the phone is not telling the exact battery percentage.


What Can I Do To Fix It?


iPhone 7, iOS 14

Posted on Dec 2, 2020 7:21 PM

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Question marked as Top-ranking reply

Posted on Dec 2, 2020 7:44 PM

Do you receive any temperature warning on the screen when your iPhone shuts down? If iyes, you can check this link:


Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures - Apple Support


You can also check out this link about shutdown issues and what might be causing them:


iPhone Battery and Performance - Apple Support


1 reply
Question marked as Top-ranking reply

Dec 2, 2020 7:44 PM in response to ibrac137

Do you receive any temperature warning on the screen when your iPhone shuts down? If iyes, you can check this link:


Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures - Apple Support


You can also check out this link about shutdown issues and what might be causing them:


iPhone Battery and Performance - Apple Support


Phone shuts off unpredictably

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