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Is malwarebytes diagnostic tool safe to run?

I am experiencing issues using Malwarebytes. It is consuming up to 95% CPU. Malwarebytes wants me to download a tool that will gather information about my system - it requires that I provide my MacBook Pro username and password. Any advice/opinion on whether or not this is safe to do?


Thanks

MacBook Pro 13″, macOS 11.0

Posted on Dec 3, 2020 6:46 AM

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Question marked as Best reply

Posted on Dec 3, 2020 7:29 AM

yyzLT wrote:

I am experiencing issues using Malwarebytes. It is consuming up to 95% CPU. Malwarebytes wants me to download a tool that will gather information about my system - it requires that I provide my MacBook Pro username and password. Any advice/opinion on whether or not this is safe to do?

Thanks


I do not hear often issues like yours ...

It is a trusted utility if you are having an issue and suspect you have installed adware/malware.


There are manual ways of rooting out the problem, it does not have to be third party, but can make it easier.

http://www.thesafemac.com/arg-identification/



Typically third party Anti-Virus does nothing but add issues and compete directly with Apples own built in Security:


macOS - Security - Apple https://www.apple.com/macos/security/


Apple Platform Security - Apple https://support.apple.com/guide/security/welcome/web



5 replies
Question marked as Best reply

Dec 3, 2020 7:29 AM in response to yyzLT

yyzLT wrote:

I am experiencing issues using Malwarebytes. It is consuming up to 95% CPU. Malwarebytes wants me to download a tool that will gather information about my system - it requires that I provide my MacBook Pro username and password. Any advice/opinion on whether or not this is safe to do?

Thanks


I do not hear often issues like yours ...

It is a trusted utility if you are having an issue and suspect you have installed adware/malware.


There are manual ways of rooting out the problem, it does not have to be third party, but can make it easier.

http://www.thesafemac.com/arg-identification/



Typically third party Anti-Virus does nothing but add issues and compete directly with Apples own built in Security:


macOS - Security - Apple https://www.apple.com/macos/security/


Apple Platform Security - Apple https://support.apple.com/guide/security/welcome/web



Is malwarebytes diagnostic tool safe to run?

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