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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I ordered an iPhone 12 Pro and it just arrived today. I was wondering if I could exchange it for a Pro Max by going up to the Apple store?
Make an appointment at your most convenient Apple Store, asking also for the exact iPhone model you wish (color/capacity included) and, if they have it available, they might help you about the bureaucratic procedure.
Regards
Giulio
As per Apple return policy, you have 14 days to return your device and ask for a full refund.
Regards
Giulio
I have to ask for a refund even if I just want to exchange the phone for another one?
iPhone 12
