You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

avanbergen Author

Level 1

4 points

screen frozen

ipad screen reads 'ipad is disabled connect to itunes"

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Dec 3, 2020 3:13 PM

Top-ranking reply

Demo

Level 10

166,621 points

Posted on Dec 3, 2020 5:11 PM

You will need to follow the instructions in this Apple support article. You must do this on a computer running iTunes or it can be performed on a Mac running Catalina or Big Sur via the Finder.

If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support

If you don’t have a computer ask a friend, family member or make an appointment at an Apple store and ask for their help.

View in context

screen frozen

Similar questions