I’ve tried many of the suggestions below, switching keyboard to US, going thru the reset process, deleting the Logitech case from Bluetooth and adding it back. Nothing working so far. The keys not working appear to be a, c, space ,1, 5. There’s probably more. All the not working keys are on the left side of the keyboard. Any suggestions? The weird part is occasionally everything works?
Hello and welcome to Apple Support Communities Vls82,
We see that you're having an issue with some of the keys not working on your Logitech Slim Folio case. We'd be happy to get you pointed in the right direction for help with this.
First, disconnect the case from your iPad, restart the iPad, and then connect again. Test to see if the issue persists. If the issue persists, you'll want reach out to Logitech Support.
Thank you for using Apple Support Communities.
Hi,
I had the same problem and reached out to Logitech. They told me to write to Apple as the problem stands in the iPad updates, I had this problem since iPadOS 14.2.
When I connect the keyboard to my phone (iPhone 12) it works just fine.
Kind regards
Nicoló
I run 14.2 on my ipad and use a logitech slim folio and all my keys work fine, so doubt it's a general 14.2 issue
its interesting that you were told to reach out to Apple as Apple told me to contact Logitech.
I have done this many many times. Occasionally it works, but mostly it doesn’t. I don’t think it’s the iPad as suddenly everything works for a while and just as suddenly it stops. I can’t find a pattern to it.
Hello Vls82,
Thanks for getting back to us. We understand wanting to get this resolved so that you can use the case with your iPad. We suggest reaching out to Logitech with the support link that was previously provide.
Thank you for using Apple Support Communities.
Keys not working on Logitech Slim Folio
