You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Newsroom Update
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
I recently downloaded macOS Big Sur on my computer. Since then whenever I search for music by any artist in the iTunes Store, nothing happens, it just show me the magnifying glass and say it is searching, but nothing happens and the page turns blank. How do I fix this, or what is causing this issue?
It seems that I can connect to iTunes, but now that my MacOs is updated to Big Sur, whenever I search for a certain artist, it always goes to Apple Music now. I do not like that, as I would like to go to iTunes when searching. If I click the tab to search on iTunes, nothing happens. Problem not solved.
It seems that I can connect to iTunes, but now that my MacOs is updated to Big Sur, whenever I search for a certain artist, it always goes to Apple Music now. I do not like that, as I would like to go to iTunes when searching. If I click the tab to search on iTunes, nothing happens. Problem not solved.
Hey there RodneyWilliam,
We understand you're experiencing an issue with searching the iTunes Store after upgrading your Mac to macOS Big Sur, and we'd like to see if we can assist.
Get started by checking out the steps here: If you can't connect to the App Store, iTunes Store, or other Apple services
While the title doesn't specifically mention this issue, the steps may help resolve it.
Cheers!
RodneyWilliam,
Thanks for those additional details.
Next, start the Mac in safe mode, and see if you're able to search as expected there: How to use safe mode on your Mac
Also, create a new user account, and check for the issue again: Set up users, guests, and groups on Mac
Thanks!
Searching for artist's music in iTunes.
