I have had the same iPhone 5s for 7 years and have forgotten the password and the email associated with my Apple ID is no longer in existence. I have an iCloud account that I want to preserve so I'm worried about losing access to that account

How do I go about activating a new iPhone and maintain my iCloud Account data since I so far I have not been able to retrieve my old Apple ID and password?

iPhone XR, iOS 13

Posted on Dec 3, 2020 7:50 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 3, 2020 8:14 PM

You must regain access to that old AppleID in order to use that AppleID’s associated iCloud account on any new device. Use Account recovery if necessary -> How to use account recovery when you can’t reset your Apple ID password - Apple Support

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I have had the same iPhone 5s for 7 years and have forgotten the password and the email associated with my Apple ID is no longer in existence. I have an iCloud account that I want to preserve so I'm worried about losing access to that account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.