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User profile for user: GJT817
GJT817 Author
User level: Level 1
4 points

New IPhone 12 issues

Just bought an IPhone 12 and my phone restarts about 10 times a day at random times, particularly when doing more than one thing. TMobile is convinced it was a system update issue, but it still does it with and without the update. It doesn’t happen with a specific app, and has happened when dialing a number and entering in my passcode, along with a few basic apps. A side issue is occasionally it takes me trying an app 2 or 3 times before it stays open. Any thoughts?

iPhone 12, iOS 14

Posted on Dec 3, 2020 8:44 PM

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,556 points

Posted on Dec 3, 2020 9:19 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,556 points

Dec 3, 2020 9:19 PM in response to GJT817

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

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New IPhone 12 issues

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