Changing Billing Address for iCloud?

I've tried to change my billing address on my laptop and iOS devices to no avail. The edit tab within account information that is next to the billing address directs me to an "Edit Payment Information" tab that does not give me the ability to change my billing address. I have changed my shipping address successfully on iCloud page which was simple enough. What is the issue with billing?

Posted on Dec 4, 2020 8:18 AM

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3 replies

Dec 4, 2020 1:47 PM in response to shortwave360

You are welcome. After trying in all the places you have tried, I suggest contacting iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



Dec 4, 2020 1:41 PM in response to Eric Root

I followed your instructions and clicked on the "edit" link as seen in the first screenshot taken within the Music app. That link directs me to the "Edit Payment Information" page. I included a screen shot of this page to show that I am not seeing any way to modify my billing address from this page. I've opened up the "Remove Apple Card" link and tried the "Go Back" button too. Nothing seems to take me to a place where I can edit my billing info. I've tried using the Store, iCloud browser and my iOS devices. Nothing seems to work for so far.


Thanks in advance!


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Changing Billing Address for iCloud?

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