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ahleaa Author

Level 1

4 points

How to deactivate an Apple ID from your phone

My ex has his Apple ID on my phone and I can’t download things because I don’t have access to his account. And I currently am signed in with mine but it pops his up all the time.

iPhone 7, iOS 14

Posted on Dec 4, 2020 11:03 AM

Top-ranking reply

Eric Root

Level 10

684,603 points

Posted on Dec 4, 2020 11:14 AM

Is your ID signed into the App Store/iTunes?

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.

Purchase History Review.

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How to deactivate an Apple ID from your phone

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