Need Help, with Activation lock.

Daughter borrowed my ipad, she took me off and put her own apple id on it but misspelled her email and somehow it took it. Now it is locked up and I am out an Ipad. No one seems to be able to help except to put in the correct info...which we do not have! I bought it in 2018, We have been trying to fix it , only had it for 6mos. Haven't been able to use it since... Almost 2 years now and it sits.

Posted on Dec 4, 2020 7:43 PM

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3 replies

Niel

Community+ 2025

Level 10

741,083 points

Dec 4, 2020 7:51 PM in response to kateri1974

Supply Apple with its original purchase receipt.

(187510)

Niel

Community+ 2025

Level 10

741,083 points

Dec 5, 2020 6:31 AM in response to kateri1974

Click here and pick a method.

(187524)

kateri1974 Author

Level 1

8 points

Dec 4, 2020 8:36 PM in response to Niel

Would but all Apple stores are over an hour away and aren’t taking in store customers, only pick ups.

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Need Help, with Activation lock.