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My mac is running OS X ei capitan 10.11.6 and I can’t update. Any suggestions

My mac is running OS X ei capitan 10.11.6 and I can’t update. Any suggestions

iMac 21.5″, OS X 10.11

Posted on Dec 5, 2020 3:55 AM

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Question marked as Top-ranking reply

Posted on Dec 5, 2020 10:17 AM

El Capitan may be all your Mac can run, but you need to identify its model designation, year, that sort of thing.


To learn how to update macOS, please read Keep your Mac up to date - Apple Support. To learn how to upgrade macOS to the latest version, please read How to upgrade to macOS Big Sur - Apple Support. If your Mac is too old to run Big Sur that Support document explains your options.

1 reply
Question marked as Top-ranking reply

Dec 5, 2020 10:17 AM in response to Stewmart55

El Capitan may be all your Mac can run, but you need to identify its model designation, year, that sort of thing.


To learn how to update macOS, please read Keep your Mac up to date - Apple Support. To learn how to upgrade macOS to the latest version, please read How to upgrade to macOS Big Sur - Apple Support. If your Mac is too old to run Big Sur that Support document explains your options.

My mac is running OS X ei capitan 10.11.6 and I can’t update. Any suggestions

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