IOS Big Sur WiFi and Printer Networks Problem

Why IOS Big Sur made I am difficult to connect my HP printer through WiFi network and issue cannot be used to print old version of HP printer.

And also distance range of WiFi connection cannot as usual when I use IOS Catalina. Now I must more closer to the device.

Posted on Dec 5, 2020 5:09 AM

Reply
3 replies

Dec 10, 2020 2:38 PM in response to HardiJoewono

Hello HardiJoewono, 


Welcome to the Apple Support Communities! From your message it sounds like you have noticed you need to move closer to your printer since you upgraded to macOS Big Sur.


If this is correct, begin by restarting your Mac, your wireless network, and your printer. By restarting you'll allow all the devices to connect to one another again with the new operating system on your Mac. 


Let us know if there's any change.


All the best.

Dec 14, 2020 12:12 PM in response to HardiJoewono

Hi HardiJoewono,


We appreciate you letting us know that the issue is persisting both at work and at home you'll want to follow the steps in this article, as it will apply to any of the errors which are listed in the article: If your HP printer doesn't work and you see a warning that HP software '...will damage your computer'. You can follow these steps for the Canon and HP printers.


If you find that you need additional assistance with the printers, you'll want to reach out to the HP and the Canon websites for further assistance.


All the best.



Dec 13, 2020 11:31 PM in response to cp from OH

Thank you for reply, but regret it was not properly work.

In several print works, did not always succeed executed. I don't know why still like this. I have checked with another MacBook Air belong to my friend at same office, the problem seem at same condition happen on him.


And as I previously informed, I also cannot use anymore my home printer Canon MX300 series and HP P1102 series.

Is it due to they are need operate under 32 Bits program device?

Do I need to buy new printer with 64 Bits program?

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IOS Big Sur WiFi and Printer Networks Problem

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