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How can I reset an IPAD to factory setting. I receive this IPAD from a friend I can't get in touch with.

How can I reset an IPAD to factory setting. I receive this IPAD from a friend I can't get in touch with.

iPad Pro 11-inch Wi-Fi, Cellular

Posted on Dec 5, 2020 10:59 AM

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Question marked as Top-ranking reply

Posted on Dec 5, 2020 11:35 AM

These are the things your friend should do before giving you the device...

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

3 replies

Dec 5, 2020 11:38 AM in response to smitty5123

If you reset the iPad, you will very likely trigger the Activation Lock.

Restore your iPhone, iPad or iPod to factory settings – Apple Support


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.


If you are the owner of the AppleID that previously activated the device - and you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com


How can I reset an IPAD to factory setting. I receive this IPAD from a friend I can't get in touch with.

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