kalindaUK Author

Level 1

4 points

iTunes cannot backup iPhone because an error has occurred

I cannot backup my phone following IOS 14.2 update and some of my app have gone haywire

iPhone 6s

Posted on Dec 5, 2020 7:51 PM

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Level 6

8,242 points

Posted on Dec 5, 2020 7:56 PM

Here are some articles that may help.

How to back up your iPhone, iPad, and iPod touch - Apple Support
If you can't back up your iOS or iPadOS device to a computer or restore it from a backup - Apple Support
If an app unexpectedly quits, stops responding, or won’t open - Apple Support

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Level 6

8,242 points

Dec 5, 2020 7:56 PM in response to kalindaUK

Here are some articles that may help.

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Dec 6, 2020 1:15 AM in response to kalindaUK

What's the exact error? Have you tried restarting/airplane mode? And how much free space do you have?

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iTunes cannot backup iPhone because an error has occurred

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