I bought iPhone 7plus from jiji and is on activation lock please what do I do I can't locate the previous owner

I bought iPhone 7plus from jiji and is on activation lock please what do I do I can't locate the previous owner

Posted on Dec 5, 2020 11:52 PM

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Posted on Dec 6, 2020 9:45 AM

If you can't reach the previous owner whose ID is on the device and have them remove the device from their account, the device is worthless. Apple won't unlock it for you.


Turn off Activation Lock - Apple Support.     

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I bought iPhone 7plus from jiji and is on activation lock please what do I do I can't locate the previous owner

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