game crashing after purchase

Hello, i recently bought a game on the app store for $25. after purchasing the game crashes after about 5 minutes after opening, what can i do here? can i get my money back for this game i just bought?

MacBook Pro 13″, OS X 10.11

Posted on Dec 6, 2020 7:18 AM

Reply
1 reply

Dec 11, 2020 2:21 PM in response to ljwoodford

Hi Ijwoodford,


We know how important it is to have your purchased apps responding as expected. Try the steps in this article to correct the issue.


If an app unexpectedly quits, stops responding, or won’t open


If the steps in the above article do not help and you wish to request a refund, please check this help article:


Request a refund for apps or content that you bought from Apple


Have a great day.

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game crashing after purchase

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