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Having problems connecting my headphones

Hi, I have the iPhone 7 plus and I am currently experiencing a problem regarding the headphones connection. When I connect my headphones to the lightning jack, it appears that in order for my headphones to be connected and used, I need to connect them with Bluetooth. This is very strange, as they are not Bluetooth connected headphones, they are the original apple headphones which come inside the box.


[Re-Titled by Moderator]

Posted on Dec 6, 2020 11:13 AM

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Question marked as Top-ranking reply

Posted on Dec 8, 2020 6:09 AM

Hello,

Check the charging port for lint or other debris and see this:

If your headphones don‘t work with your iPhone, iPad, or iPod touch

Good luck.

1 reply

Having problems connecting my headphones

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