my phone is not working i cannot reset it. can it be reset remotely

my phone is not letting me do anything. can it be reset remotely?

iPhone 11 Pro Max, iOS 14

Posted on Dec 6, 2020 11:39 AM

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Question marked as Top-ranking reply

Posted on Dec 6, 2020 11:41 AM

No it cannot be reset remotely. Well you can delete it from Find My, but that wont work if you can't reset it via itunes.


Try the steps in this article:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If that does not help your phone might need service:

Contact Apple for support and service - Apple Support


Good luck!

1 reply
Question marked as Top-ranking reply

Dec 6, 2020 11:41 AM in response to Tharaberret

No it cannot be reset remotely. Well you can delete it from Find My, but that wont work if you can't reset it via itunes.


Try the steps in this article:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If that does not help your phone might need service:

Contact Apple for support and service - Apple Support


Good luck!

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my phone is not working i cannot reset it. can it be reset remotely

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