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iPhone isn't ringing when I get a call

Phone does not make ringing sound when call or text comes in


[Re-Titled by Moderator]

iPhone 8

Posted on Dec 6, 2020 12:13 PM

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Question marked as Top-ranking reply

Posted on Dec 6, 2020 12:37 PM

Hello,

See this:

1) Check the mute/silent button above the volume buttons.  Do you see red?  If so, move the slider.

2) Is Do Not Disturb on?  Go to Settings > Do Not Disturb.  Is it turned on?  Check the times.

3) Go to Settings > Notifications > Messages.  It is turned on?

4) Go to Settings > Sound & Haptics.  Change the "Text Tone" to a different sound.  Does it make a sound?

Note: you can send text messages to yourself for testing purposes.

Good luck.

1 reply
Question marked as Top-ranking reply

Dec 6, 2020 12:37 PM in response to Sheldonfromct

Hello,

See this:

1) Check the mute/silent button above the volume buttons.  Do you see red?  If so, move the slider.

2) Is Do Not Disturb on?  Go to Settings > Do Not Disturb.  Is it turned on?  Check the times.

3) Go to Settings > Notifications > Messages.  It is turned on?

4) Go to Settings > Sound & Haptics.  Change the "Text Tone" to a different sound.  Does it make a sound?

Note: you can send text messages to yourself for testing purposes.

Good luck.

iPhone isn't ringing when I get a call

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