Hello, I really have a problem signing in my FaceTime and iMessage. I have done my possible best but it still not working I need your help Apple it has been like this more than 6 months meanwhile this apple device was bought fresh in it box
[Edited by Moderator]
See the Apple Support article(s) below.
Messages - If you get an error when trying to activate iMessage or FaceTime.
Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup.
See the Apple Support article(s) below.
Messages - If you get an error when trying to activate iMessage or FaceTime.
Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup.
Ok Mr Eric I tried all of these yet it not avail
If you disable the phone number and use an email address, will it activate? Do you have the phone number on your Apple ID?
Yes I can show you if you want
I don't need to see anything. Is the answer to both questions yes? The email address and your ID?
I have a problem signing in my FaceTime and iMessage
